Analyst – Inbound Messaging – Customer Operations (Pune)
Analyst – Inbound Messaging – Customer Operations (Pune)
Blog Article
We're searching for a dedicated and enthusiastic Analyst to join our vibrant Customer Management team in Pune. In this role, you will be the first point of contact for our valued customers via inbound support. Your primary responsibility will be to provide first-rate customer service by assisting their inquiries in a timely and efficient manner. You will also play a crucial role in identifying customer needs and offering assistance to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound support platforms.
- Addressing customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Partnering with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for customer service? Do you thrive in a fast-paced environment where you can impact customers? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with accurate support via live chat. You'll address a variety of customer inquiries, ensuring their happiness.
- Strengthen your customer service expertise.
- Collaborate with a talented team of professionals.
- Hone valuable experience in the tech industry.
If you are eager to take on a challenge, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for solving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are focused to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for our valued customers, supporting them with their concerns through live chat.
- Tasks include:
- Proactively connecting with customers via live chat
- Offering prompt and efficient solutions to customer concerns
- Keeping a courteous and professional demeanor at all times
- Collaborating with other teams to guarantee seamless customer service
If you are a team player with excellent customer service skills, and a strong work ethic, we encourage you to submit your application! This is an amazing opportunity to grow your career in customer service while contributing in a growing company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a service-driven individual with outstanding communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will address concerns in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to submit your application!
Jumpstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a interest in customer service? Do you shine in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing efficient and helpful support Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune via live chat. You'll be responsible for addressing customer inquiries, troubleshooting issues, and guaranteeing a positive interaction.
We offer a welcoming work environment with opportunities for development. If you are excited to make a difference, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a sharp eye for detail and a commitment to deliver exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the first point of contact for our valued customers. You will resolve their queries in a timely and professional manner. Your customer service skills will be essential in creating positive customer interactions.
At Eclerx Pune, we endeavor to create a collaborative work environment where you can develop both personally and professionally. We offer attractive compensation and benefits packages, as well as chances for career advancement.
- If you are a driven individual with a strong work ethic and a true desire to make a significant impact, we encourage you to apply!